Rental Essentials

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  1. Viewing Past Contracts

    A couple things I have found that would be nice, is to be able to pull up a contract by just typing in the contract number, instead of going through several steps of the customer screen to find it. Also, being able to see contract history on a specific item, and being able to click on that contract and open it.

    3 votes
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      0 comments  ·  Contract/Invoice Formats  ·  Flag idea as inappropriate…  ·  Admin →
    • Transaction Notes & Reminders

      As someone who sometimes misspells words for adds the incorrect note on a transaction, I want the ability to be able to delete and/or modify the notes and reminders once saved on a transaction.

      3 votes
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        0 comments  ·  Transaction Management  ·  Flag idea as inappropriate…  ·  Admin →
      • Printing

        I need the reservation to print not the order to reprint automatically once we hit send out. It should have an option to print or not to print. With it automatically printing at that stage it waste ink and paper increasing operating cost.

        1 vote
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          0 comments  ·  Transaction Management  ·  Flag idea as inappropriate…  ·  Admin →
        • Make it optional to show serial # on contract.

          Make it optional to show the item serial number on the contract. My contract always says "TBD" because the contract is processed before the specific item is chosen. "TBD" is confusing to my customers.

          2 votes
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            0 comments  ·  Contract/Invoice Formats  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to add fuel level

            Hi, we rent equipment, everything from Excavators to augers and would was wondering if there is a way to list the fuel level out on the contract and check in with a fuel level (like hours on metered equipment). Maybe it is something we are missing and do have the ability to do that. Our customers like to know the fuel level out like they can see the hours listed.

            Thank You

            1 vote
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              0 comments  ·  Transaction Management  ·  Flag idea as inappropriate…  ·  Admin →
            • Invoice request

              Is there a way to include the delivery address and all rentals rates (daily, weekly, monthly) for each item on the invoice? I know these can be found on the contract, but we want them to appear on the invoice as well.

              1 vote
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                0 comments  ·  Contract/Invoice Formats  ·  Flag idea as inappropriate…  ·  Admin →
              • Customer Flag

                Option to flag people as a Do not rent list. I.E. Reasons being writing Bad checks, non payment for services rendered, not showing up for reservations, damage done to machines in excess.

                2 votes
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                  0 comments  ·  Customer Management  ·  Flag idea as inappropriate…  ·  Admin →
                • Specific Delivery Times

                  I would like to have a setting to do specific delivery times. There is certain equipment that I would only like to deliver at certain times.

                  2 votes
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                    0 comments  ·  Delivery Fee Management  ·  Flag idea as inappropriate…  ·  Admin →
                  • Availability Calendar visible to customers

                    Customers would like an availability calendar on hire items so they can see when it is next available

                    1 vote
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                      0 comments  ·  Customer Storefront  ·  Flag idea as inappropriate…  ·  Admin →
                    • attach PDF for the item

                      attach a spec sheet or a user guide for the item

                      8 votes
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                        1 comment  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →
                      • Checkout Payment Process Clarification

                        Our current checkout process is creating some confusion with customers. When they enter their customer information and hit "Request a Reservation" it is sending the booking to us as a Quote. Most of our customers complete that process and assume that their reservation is booked. It is not. The system doesn't reserve their items until they have submitted payment, but the checkout process doesn't make that clear. We really have no use for quotes, and really just need customers to be able to book online, not request a quote. All of the cost information is already on the website. Unfortunately…

                        3 votes
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                          0 comments  ·  Transaction Management  ·  Flag idea as inappropriate…  ·  Admin →
                        • Mobile phone compatibility

                          Work on your mobile phone compatibility. Lots of people struggling to see how to pay on mobile phones. Most of oou customers use mobile phones to place orders. We're losing business.

                          3 votes
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                            0 comments  ·  Counter / Point of Sale  ·  Flag idea as inappropriate…  ·  Admin →
                          • Hide Virtual Items from Dashboard and Going out / Coming back lists

                            It would be nice if Virtual Items could be hidden from rental counts and going out reports since they aren't actual rental items.

                            2 votes
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                              0 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →
                            • Payment Type

                              On the Invoice could you please have the payment type stated. CASH, CREDIT, Etc.

                              2 votes
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                                0 comments  ·  Accounting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Discounts on hiring multiple items for the same dates

                                Allow a discount if a customer hires more than one item - i.e. hires two different inventory items to be delivered on the same dates and receives a 50% discount on the second item.
                                Ideally allow us to apply how many the discount should apply to - so buy one and your second and third are half price, but 4th is full price

                                1 vote
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                                  0 comments  ·  Pricing  ·  Flag idea as inappropriate…  ·  Admin →
                                • Exporting Daily Delivery and Pickups report

                                  In the daily delivery and pickups the ability to export the report but have the items listed in a different row. Right now the report when exporting have the items lumped into 1 cell and that makes it hard to read.

                                  1 vote
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                                    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                                  • workbench

                                    iventory that is out should be a different color...

                                    3 votes
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                                      0 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Multi-Select Line Items to Change at Same Time

                                      There should be a way to select multiple items and change quantity, price, etc. at the same time instead of manually changing each line item.

                                      1 vote
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                                        0 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →
                                      • System Still Not Providing Google Analytics Conversion Data

                                        While the system seems to provide Google Analytics syncing, the data doesn't actually provide any actionable data. For instance, we have no conversion data, which is the most important component of integrating any SAS platform with Google Analytics. Please update to provide conversion data.

                                        1 vote
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                                          0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Adjusting column size

                                          Reports - can reports be downloaded to PDF format?

                                          Also, it would be good if we could adjust column line sizes so that amount appear correctly. ie Category Income report

                                          1 vote
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                                            0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
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